How to Fix QuickBooks Couldn’t Connect to the Email Server?

Are you getting Could not connect to email server error at the time using webmail in QuickBooks desktop? If yes, then this article will help you. Keep reading!

It might spoil your productivity and possibly result in business loss if you are unable to send important business emails. The issue is most likely caused by the wrong webmail preferences if you are also unable to send invoices using the QuickBooks Desktop Webmail feature. The "QuickBooks could not connect to email server" error is a frequent issue for many QuickBooks users when attempting to send emails via QuickBooks Desktop. This article contains a list of the various causes of the "Couldn't Connect to the Email Server" error as well as a step-by-step troubleshooting procedure in order to help you through the difficulties of sending email with QuickBooks.

Typical Causes of Server Connectivity Issue While Sending Email 

The following is a list of some of the most frequent causes of the QuickBooks error "Couldn't Connect to the Email Server": 

  • There are problems with your internet connection or you are not online. 
  • When the settings for your email server are incorrect, QuickBooks will also display a server connection problem. 
  • You entered the wrong ID or password to access your email account. 
  • The most recent version of the QuickBooks Desktop application is not installed on your computer. 
  • The QuickBooks email server connection is being hampered by incorrect Internet Explorer settings. 
  • QuickBooks experiences issues when sending emails if it doesn't have the required admin access on Windows. 

Important: Regularly installing updates for the QuickBooks Desktop application is a good idea as it assures your application is free of the most latest bugs and application problems. Make sure you upgrade your QuickBooks Desktop to the most recent version before attempting the troubleshooting described in the next sections.

Summing Up!

Feel free to contact QuickBooks Premier Support professionals if the error continues. To fix the problem, you can alternatively make a new admin user and try that once. But, in order to prevent any sort of additional complication, consulting professionals would be a great alternative. For any additional information, call our toll-free number at +1-800-615-2347 and speak with one of our professionals.

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