If you are a resident of Canada and want to invest in crypto assets, then I am sure you must have created an account on the Bitbuy crypto exchange. This platform not only helps you to ensure that you are investing through a trusted platform but also gives you a diverse set of services to make your crypto trading journey a breeze.
However, to access all these services, you must create your own Bitbuy login credentials. After creating your account on the platform, you can surely utilize all the trading benefits attached to this account. But, there happen to be some users who are finding it a little difficult to sign into their accounts.
Well, this usually happens with new users. But, at times, this also happens with existing Bitbuy users. Hence, we'll dive deep into this topic and learn why you are experiencing Bitbuy login issues and what could be done to regain account access at the earliest.
Top reasons why you can't log in:
Signing into your account on the Bitbuy login exchange is always a breeze. However, sometimes, some external as well as internal factors could lead to issues while you try to sign into your account. So now, we'll take a look at these factors:
Trying to sign in from a new device
Signing in with your email address instead of your username
You haven't verified your identity on the platform as of yet
You are mistyping the credentials or using an old password
The servers of the platform are down
There is some issue with your device or the web browser
I hope now you have an idea why you are unable to log into your account on the Bitbuy exchange despite following the correct Bitbuy login procedure.
Tips to resolve Bitbuy login problems:
Do not worry even if you are not able to sign into your account. Instead of that, start applying the steps explained below to come out of this problem and access your account on Bitbuy once again. Here are the tips you must consider:
Register your new device:
Whenever you try to sign into your account using a new device, you first need to register it so that any potential account hacking can be avoided. As soon as you try to sign in from a new device, you will receive a verification email in which you can select the Verify Device option.
Create a username for further login:
When you sign into your account for the first time using your email address, you then need to assign your account a new username. This username shall be used for future logins.
Disable VPN:
Well, this is yet another important factor you must consider. Bitbuy login is only possible if you are residing in Canada. Hence, if you have enabled the VPN service, you must disable it before attempting to sign in.
Conclusion:
You can definitely look at the given reasons and tips to understand what might be causing the issue while you are trying to access your account. In case you fail to log into your Bitbuy account after trying out these troubleshooting tips, you must get in touch with the customer support team to get the necessary assistance.
