Senior telecom analysts may work in several telecommunications fields, or they might specialize in one particular area. The most likely divisions for a senior analyst to work in are telephone, video, or internet systems. When telecommunications issues are discovered, the analyst’s job is to find out the problems and come up with solutions to rectify them. They will usually create further preventative measures to ensure the problems won’t reoccur. The senior analyst will either manage or head a team of analysts.
They will generally study the flow of their current company telecommunications systems and search for ways to improve them. It is their duty to stay current and up-to-date with technologies and best-in-class practices within their industry.
Routine maintenance checks, troubleshooting, report generation, and information logging are core aspects of the role. Telecom analysts often have to provide training on the functionality and features of the telecommunications technology to users or customers.
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