Many QuickBooks users have landed in a peculiar network related issue wherein while performing their accounting tasks involving the multi-user environment, they suddenly witness a sudden crashing of QuickBooks, along with the error message “Problem: The connection to the company file has been lost”. This technical issue is also called How to Fix QuickBooks Abort Error Message? as it leads to a sudden crashing of QuickBooks.
This error indicates that the network settings got tampered with, or the multi-user mode faced some issue when hosting the company file. One frequent cause is a damaged QBWUSER.ini file, but other causes cannot be ignored. Go through this full blog to know about the causes and fixes for QuickBooks Abort Error.
What leads to QuickBooks Abort Error?
The most common contributors to this QuickBooks desktop abort error are listed below:
- QuickBooks is not working properly in the multi-user mode due to external hindrances like Antivirus, Firewall, Defender, etc.
- Sleep mode is enabled while QuickBooks is open.
- There is damaged QBWUSER.INI file.
- Trying to hosting a corrupted company file on the server.
Method 1: Try the File Doctor tool in the QB Tool Hub
Initially, the user should download QuickBooks Tool Hub program from the official website of Intuit, and when that is done, use the admin privileges to run the tool. Then, perform the below given steps:
- Head for the Company file issues
- And there, click on Run QuickBooks File Doctor.
Summing Up!
This through enumeration on the strategies to fix QuickBooks Abort Error should help you get rid of this error, along with the error message “Problem: The connection to the company file has been lost”. Need technical help? Just call our 24/7 QuickBooks desktop error support professionals at 1-800-615-2347.
